Privacy Policy

1. Introduction

This document explains how Anna Šulyoková, with registered address Strupčice 219, 43114 Strupčice, Company ID: 04857577 (hereinafter referred to as the “Controller”), processes personal data of customers and website visitors of www.gravart.cz in accordance with Regulation (EU) 2016/679 (GDPR).

2. What personal data we process

We only process data necessary for the following purposes:

• Full name


• Billing and shipping address


• Email address


• Phone number


• Details of ordered products


• Payment information (excluding card numbers)


• User account information (if registered)

3. Purposes and legal bases for processing

Your personal data is processed for the following reasons:

• Performance of a contract – order processing, delivery, invoicing


• Compliance with legal obligations – accounting, tax regulations


• Legitimate interest – customer support, fraud prevention, website operation


• Consent – for sending newsletters or promotional emails (if given)

4. Who has access to your data

Your personal data may be shared with third parties only to the necessary extent:

• Shipping providers (Czech Post, Zásilkovna, couriers)


• Accounting and tax advisors


• IT and hosting service providers


• Other data processors under GDPR-compliant contracts

5. Data retention period

We retain your personal data for the following periods:

• For contract performance and legal obligations – 10 years


• For customer support – until account deletion


• For marketing – until consent is withdrawn

6. Your rights

You have the right to:

• Access your personal data


• Rectify or complete your data


• Request erasure ("right to be forgotten")


• Restrict processing


• Object to processing


• Data portability


• Withdraw consent at any time


• Lodge a complaint with the Data Protection Authority (www.uoou.cz)

7. Data security

Your data is protected by appropriate technical and organizational measures to prevent unauthorized access, loss, or misuse.

8. Cookies

We use cookies on our website:

• Essential cookies – required for basic site functionality


• Analytics cookies – for anonymous visitor statistics


• Marketing cookies – only with user consent

You can manage your cookie preferences via the cookie banner when visiting our website.

9. Contact information

If you have any questions or wish to exercise your rights, please contact us:

• Email: info@gravart.cz


• Address: Anna Šulyoková, Strupčice 219, 43114 Strupčice, Czech Republic

10. Final provisions

This Privacy Policy is effective from July 30, 2025 and may be updated at any time. The latest version is always available at www.gravart.cz.